Terms & Conditions of Sale

  1. Introduction

1.1. The following General Terms and Conditions of Sale govern the sale and purchase of products listed on the Premier Attraction 529 t/a Sweet Haven website.

1.2. Ordering over the Premier Attraction 529 t/a Sweet Haven Website to purchase any Products indicates your agreement to comply with and be bound by these General Terms and Conditions of Sale, and with effect from the acceptance by Premier Attraction 529 t/a Sweet Haven of any such order, they will form a binding contract between:

1.2.1. You (“the Customer”) and Premier Attraction 529 t/a Sweet Haven (2005/053139/23) Registration Number, a South African closed corporation. 

  1. Orders

2.1. Orders placed by you is subject to e-mail confirmation by Premier Attraction t/a Sweet Haven, before it is deemed to have been accepted.

2.2. Please note that the Products displayed on the Website may from time to time be out-of-stock, or they may have been discontinued, or out of stock.

2.3. Premier Attraction 529 t/a Sweet Haven reserves the right to refuse any order at its sole discretion. 

  1. Prices, Payment and VAT

3.1. All Product prices, shipping charges (“Shipping Costs”) and other costs are stated in South African Rand (ZAR), and are exclusive of value added tax (“VAT”).

3.2. Prices and charges may change without notice from time to time.

3.3. You shall be required to make payment in respect of any order you wish to place, including shipping costs, as the final step in the order process, at the payment page, following check-out (“the Payment Page”).

3.4. No order shall be deemed to have been placed by you until such time as payment for the order has been made and reflected in Premier Attraction 529 t/a Sweet Haven Bank Account. 

  1. Shipping
    1. Sweet Haven will be responsible for providing and arranging the fulfilment of each order, and the delivery thereof to the relevant shipping address selected by you.

4.2. Subject to availability and receipt of payment, delivery will be made to the address specified by you.

4.3. Estimated delivery time for orders to be delivered within the Republic of South Africa will range between 3 – 5 working days (being days other than a Saturday, a Sunday or officially recognised South African public holidays).

4.4. You acknowledge and agree that:

4.4.1. Shipping Costs for orders less than R800.00, which shall exclude VAT, shall be for Customer’s account, and shall be payable in accordance with the provisions of clause 3 above.

4.5 Free shipping will be granted on orders in excess of R800.00.

4.6 A delivery charge of R50.00 only excl VAT will be charged for the following areas Somerset West, Strand, Gordons Bay and Stellenbosch. This will be the only delivery charge for these areas only

  1. Returns

5.1. If for any reason you are not satisfied with any Product ordered via the Website, you may (subject to the provision of this clause 5) return such Product to the physical address set out below

5.2. Due to the nature of the product, Sweet haven operates under a strict no return policy. Products can’t be return for a similar product or cash refund.

5.2. Incorrect order returns shall be sent to Sweet Haven, 49 Saint Emillion Road, De Wingerd, 7130

5.3. In the unlikely event that the parcel is damaged and /or the security seal is broken, then the receiving person can either:

5.3.1. Check the parcel in front of the driver and indicate on the courier’s waybill whether there are any breakages, damages or items missing

  1. General
    1 Sweet Haven reserves the right to make changes to these General Terms and Conditions of Sale, and/or the Privacy Policy, at any time. Revisions will apply from the date of the publication of the revised terms on the Website, and shall not have retrospective application.

6.2. If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these General Terms and Conditions of Sale remain in full force to the extent permitted by law.

6.3. The laws of South Africa (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to these General Terms and Conditions of Sale, including, without limitation, their validity, interpretation, construction, performance, and enforcement. All legal proceedings arising out of or in connection with these General Terms and Conditions of Sale shall be brought in South Africa.

6.4. These General Terms and Conditions of Sale (which incorporate the Privacy Policy by reference) constitute the entire agreement between you, Premier Attraction t/s Sweet Haven, and the Seller in relation to your purchase of Products via the Website from time to time, and supersede all previous agreements in respect of your purchase of Products via the Website.

6.5. When any number of days is prescribed in these General Terms and Conditions of Sale, same shall be reckoned exclusively of the first and inclusively of the last day unless the last day falls on a day that is not working day, in which case the last day shall be the next working day.

6.6. In the event of a conflict between the provisions of these General Terms and Conditions of Sale and the provisions of the Seller’s documentation, the provisions of these General Terms and Conditions of Sale shall take precedence to the extent of the conflict, unless otherwise agreed by P2P and the Seller in writing.

6.7. The rule of construction that a contract shall be interpreted against the party responsible for the drafting or preparation of the contract, shall not apply to these General Terms and Conditions of Sale.

6.8. Any reference in these General Terms and Conditions of Sale to a party shall include a reference to that party’s assigns expressly permitted under these General Terms and Conditions of Sale and, if such party is liquidated or sequestrated, be applicable also to and binding upon that party’s liquidator or trustee, as the case may be

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Phone: +27 74 159 0170
eMail: info@sweethaven.co.za

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